BT denies broadband and web site crash was the results of hackers - claims 'no evidence' of malicious attack

BT has suffered a vast network outage going numerous users while not access to the web - however it maintains the matter wasn't caused by hackers.

The internet supplier antecedently confirmed that it had been hit with a crash however told Mirror on-line that wasn't the results of a security breach.

“There isn't any proof at this stage to recommend that we have a tendency to were subject to a malicious attack,” a advocate aforesaid.

The problem was initial according on social media as customers took to Twitter to report issues with their phone line and net.

Pretty shortly BT itself tweeted to verify the news.

The network sent engineers to look at the matter and has according that it's currently been mounted.

“We’ve been operating laborious to repair the difficulty and area unit glad to report that just about each client affected is

currently reconnected, or so 2 hours once the matter started," a advocate told Mirror on-line.

“We apologise to any affected customers for the inconvenience."

Plenty of users ventilated their anger on-line at the network large.

Stevie Ross tweeted: "My BT Broadband is down, however it's always thus slow anyway I've hardly noticed  the distinction....#BT"

Sam Taylor wrote: "BT broadband is down across the united kingdom, the corporate says. the web provider's web site has additionally crashed.” What a Joke!

Others took the matter gently, Nick Thompson tweeted: "With the complete BT broadband network down, i am while not net. i'd venture outside..."

Helen Dyson, posting on the Down Detector web site, said: "[ I] spoke to BT once terribly long wait and that they confirmed a national broadband outage that will not be resolved till a minimum of 5pm."

Meanwhile, specialists defended the telecommunication large however conceded today's issue may harm client confidence.

“BT is that the biggest broadband supplier within the market thus any outage goes to possess a wide-reaching impact on each home and business customers," aforesaid Ewan Taylor-Gibson, broadband professional at uSwitch.com.

“Fortunately, this isn’t a standard prevalence however, given our nationwide reliance on broadband as an important service, BT can have some apologising to try to to to stay customers on facet,” he said.

Last month, BT got the go-ahead to merge with engineering science, which means it'll management the UK’s most advanced 4G network and EE’s network of nearly 25million direct mobile customers - that’s the equivalent of 2 in 5 Brits.